Companionship
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
Kerala · Ernakulam district
Ernakulam looks like the easy district. Your parents live in a city with good hospitals nearby, so surely they are fine. Families tell us otherwise.
Parents here often live in a quiet house in Thripunithura, Aluva or Kakkanad while the street around them has filled up with people they do not know. The neighbours who used to notice things have moved or passed away. And a hospital 15 km away is still half a day once you add Kochi traffic and the wait.
We cover the whole district on the same plans, villages included, so your parents' address does not need to be a town you have heard us name. If you are unsure, ask on the free consultation call and we will confirm before anything is paid.
Every plan is built on the same visit. What changes between plans is how often a CareMate comes and how much coordination sits on top.
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
How your parents are really doing: sleep, appetite, mood, energy. Written down honestly, not smoothed over.
A gentle reminder at the visit, and a note on how the days in between have gone. CareMates remind, they never administer.
A CareMate goes with your parents, waits, and sends you a plain-English summary of what the doctor said and what happens next.
Medicine pickup and delivery, home collection of blood samples, and the small errands that have quietly become hard.
Every visit written up the same day in the family app, so you are not piecing together how your parents are from a short phone call.
The district is unusually well served: the General Hospital and Medical Trust in Ernakulam, the Government Medical College at Kalamassery, the District Hospital in Aluva, and the government hospital in Muvattupuzha for the eastern side.
We accompany your parents to whichever of these they already use, and to the local clinic down the road if that is where they go. Zeraphos does not steer anyone toward a particular hospital and has no arrangement with any of them. We arrange the transport, a CareMate waits through the appointment, and you get a written summary of what was said.
Access is not the problem in Ernakulam. Getting there is, and so is company. The families who sign up here mostly want two things: someone who visits often enough to notice a change, and someone to handle the appointment, the queue and the pharmacy so their parents are not doing it alone.
The whole district. Perumbavoor, Muvattupuzha, Kothamangalam and Angamaly are covered on the same plans as the city. The service area is the district, not the city limits.
Yes. We coordinate home sample collection so routine bloodwork happens in your parents' own sitting room, and we arrange medicine pickup and delivery as an errand. It removes the two trips families find hardest to arrange from abroad.
Read the full FAQ for plans, payment, and how CareMates are vetted.
Parents somewhere else in Kerala? Tell us where on the consultation form. We are opening districts based on where families ask, and yours counts.
Free, no obligation
A short call to understand your parents' situation, what visits would look like, and whether we are the right fit. No payment is taken on the call.
Zeraphos is a companionship and care coordination service. It is not a hospital, a clinic, or an emergency service, and it does not replace one. In an emergency, call your local emergency number.