Companionship
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
Kerala · Kollam district
The stretch of coast from Chavara up through Karunagappally has sent people to the Gulf for decades. Inland, around Punalur and Pathanapuram, families are spread just as thin.
Kollam's geography makes distance real. A parent in Punalur or Pathanapuram is a long way from the specialists in Kollam city, and the local bus is not a reasonable answer for someone in their late seventies with a hospital appointment.
We cover the whole district on the same plans, villages included, so your parents' address does not need to be a town you have heard us name. If you are unsure, ask on the free consultation call and we will confirm before anything is paid.
Every plan is built on the same visit. What changes between plans is how often a CareMate comes and how much coordination sits on top.
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
How your parents are really doing: sleep, appetite, mood, energy. Written down honestly, not smoothed over.
A gentle reminder at the visit, and a note on how the days in between have gone. CareMates remind, they never administer.
A CareMate goes with your parents, waits, and sends you a plain-English summary of what the doctor said and what happens next.
Medicine pickup and delivery, home collection of blood samples, and the small errands that have quietly become hard.
Every visit written up the same day in the family app, so you are not piecing together how your parents are from a short phone call.
Kollam city is the referral centre for the district (the A. A. Rahim Memorial District Hospital and N. S. Memorial Institute of Medical Sciences among others), with local hospitals at Kottarakkara, Punalur, Sasthamcotta and Karunagappally covering the rest.
We accompany your parents to whichever of these they already use, and to the local clinic down the road if that is where they go. Zeraphos does not steer anyone toward a particular hospital and has no arrangement with any of them. We arrange the transport, a CareMate waits through the appointment, and you get a written summary of what was said.
No. Plans are priced the same across the whole district, and transport coordination for appointments is part of the service. Distance is the reason families in Punalur and Pathanapuram call us, so charging more for it would be an odd way to run this.
A CareMate gives the reminder at the visit and notes what your father says about the days in between. To be clear about the limit: we remind, we never administer, and we are not a nursing service. What you get is visibility you do not have today.
One point of contact at Zeraphos, who knows your parents' situation. You are not calling a general helpline and starting over each time.
Read the full FAQ for plans, payment, and how CareMates are vetted.
Parents somewhere else in Kerala? Tell us where on the consultation form. We are opening districts based on where families ask, and yours counts.
Free, no obligation
A short call to understand your parents' situation, what visits would look like, and whether we are the right fit. No payment is taken on the call.
Zeraphos is a companionship and care coordination service. It is not a hospital, a clinic, or an emergency service, and it does not replace one. In an emergency, call your local emergency number.