Companionship
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
Kerala · Kottayam district
Kottayam has been sending its children abroad for longer than almost anywhere else in Kerala. Whole neighbourhoods here have raised nurses and engineers who now live in Houston, Manchester and Dubai.
The result is a district full of large family homes with two people in them. Your parents will tell you they are managing. They usually are, right up until the week they are not, and the phone call that reaches you is the one you dread.
We cover the whole district on the same plans, villages included, so your parents' address does not need to be a town you have heard us name. If you are unsure, ask on the free consultation call and we will confirm before anything is paid.
Every plan is built on the same visit. What changes between plans is how often a CareMate comes and how much coordination sits on top.
Conversation, presence, and unhurried time. This is the part parents actually look forward to, and the reason the rest of it works.
How your parents are really doing: sleep, appetite, mood, energy. Written down honestly, not smoothed over.
A gentle reminder at the visit, and a note on how the days in between have gone. CareMates remind, they never administer.
A CareMate goes with your parents, waits, and sends you a plain-English summary of what the doctor said and what happens next.
Medicine pickup and delivery, home collection of blood samples, and the small errands that have quietly become hard.
Every visit written up the same day in the family app, so you are not piecing together how your parents are from a short phone call.
Kottayam town carries most of the district's specialist care (the Government Medical College at Gandhi Nagar and the General Hospital), with St. Thomas Hospital at Chethipuzha near Changanassery and general hospitals at Pala and Kanjirappally serving the eastern side of the district.
We accompany your parents to whichever of these they already use, and to the local clinic down the road if that is where they go. Zeraphos does not steer anyone toward a particular hospital and has no arrangement with any of them. We arrange the transport, a CareMate waits through the appointment, and you get a written summary of what was said.
Yes. Kanjirappally, Erattupetta and the eastern villages are inside the district and inside our service area. The drive is longer, which is exactly why families there ask for help getting to appointments in Kottayam town.
We match on temperament, not just availability, and the first visits are deliberately unhurried: tea, conversation, no clipboard. Most resistance is to being handled, not to company. If the match is wrong, tell us and we change the CareMate.
We accompany your parents to appointments, help them get there, and send you a written summary of what was said and what happens next. We are a coordination service, not a clinical one: every medical decision stays with your parents' own doctors.
Read the full FAQ for plans, payment, and how CareMates are vetted.
Parents somewhere else in Kerala? Tell us where on the consultation form. We are opening districts based on where families ask, and yours counts.
Free, no obligation
A short call to understand your parents' situation, what visits would look like, and whether we are the right fit. No payment is taken on the call.
Zeraphos is a companionship and care coordination service. It is not a hospital, a clinic, or an emergency service, and it does not replace one. In an emergency, call your local emergency number.